Your privacy matters

How we handle your information

Effective date
03 April 2022

DigiBangali respects your privacy and is committed to handling your personal information responsibly. This policy explains what information we collect when you visit our website or contact us, why we use it, and the choices available to you.

01

Information we collect

We may collect information that you choose to provide through our contact form, WhatsApp, email, phone, or another direct communication channel. This may include:

  • Your first and last name.
  • Your email address and phone number.
  • Your project requirements, message, and related business information.
  • Any additional information you voluntarily share with us.

Our website may also receive basic technical information such as browser type, device type, IP address, and pages visited when such information is made available by standard website technologies or hosting services.

02

How we use your information

We use the information we receive only for legitimate business purposes, including to:

  • Respond to enquiries and discuss your project.
  • Prepare proposals, estimates, or service recommendations.
  • Deliver, manage, and improve our services.
  • Maintain business records and protect against misuse or fraud.
  • Meet applicable legal or regulatory obligations.

We do not sell or rent your personal information.

03

Sharing and third-party services

When you submit the contact form, the information you entered is used to open a pre-filled WhatsApp conversation. Your message is sent only after you choose to send it in WhatsApp. WhatsApp processes information under its own privacy terms.

We may also use trusted service providers for website hosting, communication, analytics, or business operations. They may access information only when necessary to provide their services. We may disclose information if required by law, to protect our rights, or to prevent harm or fraud.

04

Data retention

We retain personal information only for as long as reasonably necessary to respond to your enquiry, provide requested services, maintain appropriate business records, resolve disputes, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

05

Data security

We use reasonable administrative and technical safeguards intended to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

06

Your rights and choices

Subject to applicable law, you may ask us to access, correct, update, or delete the personal information we hold about you. You may also withdraw consent where processing depends on consent or object to certain uses of your information.

To make a request, contact us using the details below. We may need to verify your identity before completing the request.

07

Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

08

Updates to this policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The latest version will be published on this page with its updated effective date. We encourage you to review this page periodically.

Contact DigiBangali

If you have a question or request relating to this policy or your personal information, please contact us.